Cookie Policy

This Cookie Policy explains how Lucky Hippo Casino ("we," "us," or "our") uses cookies and similar technologies on our website (the "Site"). It covers what cookies are, why we use them, which types may be set, how long they can remain on your device, and how you can control your preferences.

By continuing to use the Site, you agree that cookies may be placed on your device as described in this policy, unless you adjust your browser settings or cookie preferences where available.

What Cookies Are - And Why They Matter

Cookies are small text files that a website stores on your computer, phone, or tablet when you visit. They help the Site recognize your device on future visits, remember key information (like your settings), and support core functions such as secure logins and fraud prevention.

Cookies can be:

• Session cookies - deleted automatically when you close your browser
• Persistent cookies - remain until they expire or you delete them
• First-party cookies - set by our Site
• Third-party cookies - set by service providers we use

How We Use Cookies to Power a Better Experience

We use cookies and similar technologies to support the Site in ways that protect users and improve performance, including:

Website functionality - keeping pages working correctly and remembering preferences. Security and fraud prevention - helping detect suspicious activity, protect accounts, and keep transactions safer. Performance and stability - identifying errors, reducing load times, and improving reliability. Analytics - understanding how visitors interact with the Site so we can improve navigation, content, and usability. Marketing and personalization - showing relevant offers or reminders based on your interactions, where permitted.

Cookie Types You May Encounter on Our Site

Different cookies serve different purposes. Depending on how you use the Site, you may see some or all of the categories below.

Essential Cookies - The Non-Negotiables for Site Operation

Essential cookies are required for the Site to work. They support critical features like secure sessions, account authentication, and basic page functionality. Without them, core services may not load correctly, and certain features may become unavailable.

These cookies generally do not store information that directly identifies you, but they may be necessary to deliver requested services.

Functional Cookies - Personal Settings That Stick

Functional cookies remember choices you make to improve your experience, such as language preferences, region settings, and other customized options. They help make repeat visits smoother by keeping your settings consistent.

If you disable these, the Site may still work, but some preferences may reset each time you visit.

Performance and Analytics Cookies - How We Improve What You See

Performance cookies help us understand how visitors use the Site - which pages are visited most, where users may run into issues, and what content performs best. The information collected is typically aggregated and used to enhance site speed, navigation, and overall usability.

Disabling these cookies won’t usually break the Site, but it can reduce our ability to spot issues quickly and improve the experience over time.

Marketing Cookies - Relevant Messages, Better Timing

Marketing cookies may be used to deliver more relevant promotions, measure campaign effectiveness, and limit how often you see the same message. These cookies may track browsing behavior across sessions and, in some cases, across websites, depending on the third-party tools in use and your consent choices.

Where required by law, we will request your consent before using non-essential marketing cookies.

Third-Party Cookies and Services We May Use

Some cookies on the Site may be set by third parties that provide services such as analytics, security protections, payment processing support, or advertising tools. These third parties may collect information about your device and browsing activity based on their own privacy policies.

Third-party cookies are controlled by the third party, not us. If you want to manage them, you can do so through your browser settings or by adjusting preferences in the relevant third-party tools where available.

Your Control Center - Managing, Disabling, or Deleting Cookies

You can control cookies at any time through your browser settings. Most browsers allow you to:

• See which cookies are stored
• Delete cookies already saved
• Block all cookies or block third-party cookies
• Set rules for specific sites

If you choose to block or delete cookies, some parts of the Site may not function as intended. For example, account login, session security, and certain personalized settings may not work properly, and you may need to re-enter information more often.

To make changes, look for cookie controls in your browser’s Privacy or Security settings (the exact location varies by browser and device).

Consent and Legal Bases for Cookie Use

When required, we ask for your consent before placing non-essential cookies (such as analytics or marketing cookies). You can withdraw consent or adjust preferences at any time using your browser controls and any on-site cookie preference tools that may be provided.

Essential cookies may still be used because they are necessary for the Site to function securely and reliably.

How Often This Policy May Change

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. Updates will be posted on this page with the revised effective date. If changes are significant, we may provide additional notice through the Site.

Questions About Cookies or Privacy? Contact Us

If you have questions about this Cookie Policy or how we use cookies and similar technologies, contact our support team at support@luckyhippocasino.eu. You can also review related terms on our internal page at Lucky Hippo Casino.